Junior Suite Duplex Balcony
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Nh Collection Madrid Palacio De Tepa
A 5-star hotel in Madrid's historic Centro, within walking distance of Gran Vía, Plaza Mayor, and the Royal Palace.
- Steps from Gran Vía and Plaza Mayor
- 5-star comfort with soundproofed rooms
- Paid airport shuttle and valet parking
8.8
Great
1901 reviews
Booking.com 8.8 · 1901 reviews
About
Nh Collection Madrid Palacio De Tepa
NH Collection Madrid Palacio De Tepa occupies a stately building in Madrid's Centro district, a short walk from the shopping boulevard Gran Vía and the iconic Plaza Mayor. The Royal Palace is also nearby, making it a practical base for first-time visitors. Entertainment options like the Circo Price Theatre are roughly 600 metres away.
The hotel offers 5-star amenities including a restaurant, bar, fitness centre, and business facilities. Rooms feature parquet floors, minibars, tea and coffee equipment, and soundproofing. A breakfast with eggs cooked to order and fresh cakes is available, and the staff are known for their warm welcome.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Central Madrid location — The hotel sits in the Centro district, close to Gran Vía, Plaza Mayor, and the Royal Palace, with the Circo Price Theatre about 600 metres away. Guests describe it as perfect for sightseeing and nightlife.
- Excellent breakfast — Breakfast includes eggs cooked to order, fresh cakes, and a wide variety of cheese and drinks. Several guests call it awesome or fabulous.
- Friendly and helpful staff — Guests consistently mention the welcoming and professional reception team, who offer recommendations and respond quickly to requests.
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Worth weighing
3 to weigh- Rooms and cleanliness rated lower — The rooms and cleanliness category scores 7 out of 10, below the hotel's overall 8.8 rating. While not a major complaint, it suggests room standards may vary.
- Breakfast can be pricey — One guest noted the breakfast was very good but perhaps expensive. The rate for the hotel starts at £456 per night, which may reflect a premium for the central location.
- Potential for traffic noise — One guest mentioned their room faced a side street and had no noise issues, implying that rooms facing the main street could be affected by traffic. Soundproofed rooms are available, but it's worth requesting a quiet side.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Room Balcony
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Junior Suite Duplex Balcony Extra bed
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Junior Suite Duplex Balcony Extra bed
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Family Room
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Suite Extra bed
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Suite Extra bed
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Family Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Family Room
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Deluxe Single Room
- 1 Single bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Deluxe Double or Twin Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Key card access
- Paid airport shuttle
- Valet parking
- Pet amenities available
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
- In-room breakfast
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Food & Drink
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Wellness
- Beauty treatment
- Massage
- Fitness centre
Family
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 1,901 reviews
Booking.com · 8.8 · 1901 reviews
8.8Verified guest“The staff were incredibly welcoming and offered excellent local tips. Our accessible room had good internet, open windows, and complimentary water. Breakfast was extensive with cheese, fresh cakes, and made-to-order eggs.”
8.8Verified guest“The hotel was spotless and peaceful. The breakfast spread was abundant with great food and drinks.”
8.8Verified guest“Location was the standout feature.”
8.8Verified guest“A superb Madrid location, close to museums, shops, and restaurants, with many streets to explore right from the door. For photos, Golfo de Bizkaia is a five-minute walk away.”
8.8Verified guest“Everything was excellent: a beautiful room, an amazing breakfast, and a location that could not be better.”
8.8Verified guest“Among the best value for money I have ever experienced.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Gran Vía: Madrid's famous shopping street is just a short walk from the hotel, lined with shops, theatres, and dining options.
Plaza Mayor: The iconic square is within easy walking distance, surrounded by historic architecture and lively cafes.
Royal Palace: The lavish palace is close by, a must-see for those interested in Spanish royal history.
San Sebastian, 2, Madrid, Community of Madrid, 28012, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 67 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking, including valet parking. There is also a paid airport shuttle service.
Are pets allowed?
Yes, pets are allowed, and the hotel provides pet amenities.
Does the hotel offer airport transfer?
Yes, a paid airport shuttle is available.
Is breakfast included in the room rate?
The details of breakfast inclusion are not specified in the provided data. It is best to confirm with the hotel when booking.
The bottom line
NH Collection Madrid Palacio De Tepa earns high marks for its unbeatable location, excellent breakfast, and attentive service. While the rooms score slightly lower, this 5-star property remains a strong choice for a Madrid city break.
8.8A well-reviewed central option, ideal for first-time visitors who want to explore on foot.
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